• Telephone Skills
  • Front Desk
  • Appointment Conversion
  • Patient Experience
  • Professional Image
  • Behavioral Styles
  • Positive Communication


  • Understanding Buyers
  • Lead Generation
  • Effective Presentations
  • Closing Techniques
  • Tele Sales
  • Email For Selling


  • Leadership Development For Managers
  • Team Building
  • Public Speaking

We were looking for a communication training program for our staff and we were very pleased with the afternoon of training and role playing. I would recommend them for your marketing needs.

Anne McGaugh

Office Manager, OB/GYN Associates of Oak Ridge

They had an intimate understanding of the issues we face in healthcare. Debbe and Pierce met us at our level of specific needs, goals, and direction. From our initial training to their next visit we had NO patient complaints!

Marcy Cornett

Director, Regulatory Compliance, North Florida Pediatrics

We are very pleased with the sales and communication training we received. The “Enhancing Email Communication” training was particularly insightful and many of us had an “ah-ha” moment when we learned ways to improve our skills.

Lori Whalen

Director Sales Americas, - BU Glass RHI US Ltd